Organisation and Communication

6 important questions on Organisation and Communication

Commmunication and different kinds of business activity

  • marketing - advertising, market reearch
  • finance - clear explanation of a business plan, income and expenditure explanations for accurate accounts
  • people in business - info about applicants for a job, good understanding of a job to train people
  • gov.t and trade - understanding gov.t regulations, applications for grants
  • production - discuss quality to decrease stock waste, stock orders

Advantages of verbal communcation

  • person can check message is understood by asking for feedback
  • can emphasise point through tone and body language

Disadvantages of verbal communication

  • if lot of people listen, may not be clear if everyone has heard and understood message
  • if reciever does not like message, may answer back/cause trouble
  • no permanent record of message unless minutes taken  in a minute
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
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Advantages of communication using images

  • people often understand more by looking at images and like images
  • images can have more impact

Disadvantages of communication using images

may not be possible to check immediately if receiver understood message properly

Some uses of ICT - informations and commmunications technology

  • word-processing
  • graphics packages
  • spreadsheets
  • databases
  • presentation
  • email
  • internet/intranet

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