Quality lessons - Quality improvements techniques
9 important questions on Quality lessons - Quality improvements techniques
How does end-inspection work?
-Producer's risk: Decline all the products because of some errors in the sample
- Consumer's risk: Accept product without being right
Why is SCM important in the process control?
How does a fish bone diagram work?
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What is a disadvantage of the fish bone diagram?
What are the different processes to control the process?
2. Line diagram
3. Control card (same as line diagram with upper (UCL) and lower limits (LCL).
4. Histogram
5. Pareto-analysis: 20% of the causes is resp. For 80% of the problems -> focus on those mistakes.
6. Flow diagram: Which steps follow which?
7. Spread diagram: Amount of time spend on homeworks vs marks
What types of certification are there?
- Certification of persons: Needs clarity about qualification needs, needs renewal
- Processcertification: Is there enough? Control?
- Quality system certification: Based on ISO 9000: 2008
- Judge content & efficiency of rules & procedures
How often do the ISO9000 change?
How to obtain an ISO90001 certificate?
ISO 9001 is about driving/ mastering... Not about execution
What does the ISO9004 stand for?
•Not very well known...
•Because no certificates are given for these
• the directions can not be forced onto suppliers.
•Very worthwile .. .they give a wider perspective
•Focuses on ALL relevant parties & continuous improvement of all aspects of the organisation > not only customer focus •ISO 9004 can be seen as a Total Quality Management-model, with reference to the certificate ISO 9001
The question on the page originate from the summary of the following study material:
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- Never study anything twice again
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- 100% sure, 100% understanding
