Process analysis - List 4 data gathering techniques

7 important questions on Process analysis - List 4 data gathering techniques

What are the 4 data gathering techniques?

  1. Time study
  2. Work sampling method
  3. Learning curve analysis
  4. Process charts

What is a time study

Timing elements of a process, determining the sample size, and setting a standard

Learning curve techinque

The relationship between processing time and the cumulative quantity of a product or service produced.
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Process chart techinque

An organized way to document all the activities performed by a person or group

How to assist evaluation of perfromance?

Checklists and charts

Questions to ask when redesigning a process (6)

What is being done?
When is it?
Who is?
Where is it?
How is it?
How well does it do on the various metrics of importance?

How to implement the changes

Ensure the new process has leadership buy in, is communicated correctly, and involves all the people affected by the changes.

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