Performance and production

12 important questions on Performance and production

How is the functional view reached?

Each functional area determines its core competencies and focuses on what it does best

What is an advantage of the functional view?

  • Allows optimization of expertise.
  • Groups similar functions together for learning

What is an disadvantage of the functional view?

  • Significant sub - optimization
  • Tend to lose sight of overall organizational objectives
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What are advantages of the process view?

  • Helps avoid or reduce duplicate work
  • Facilitate cross- functional communication
  • Optimize business processes

What are the performance measures?

Measures that describe the information managers and other decision-makers need in order to make good business decisions.

What does performance measures tell us?

Performance measures quantitatively tell us something important about out products, services, and the processes that produce them. They are a tool to help us understand, manage and improve what our organizations do.

What are multidimensional units of measure?

Measures that are expresses as ratios of two or more fundamental units (e.g.) km/h, I/km)

What are the categories for performance measures?

  1. Productivity
  2. Cost
  3. Timeliness
  4. Flexibility
  5. Quality
  6. Safety

What are the core determinants for productivity?

  1. Effeciency
  2. efffectiveness

What are the different forms of productivity?

  • Labor
  • Materials
  • Total factor productivity

How do you calculated the total factor productivity?

Units divided by everything that is can be converted into money (labor, materials etc.)

With which services/profession is defining the productivity difficult?

  • Diagnoses/doctors
  • student taught/teachers
  • Trials/lawyers

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