Images of change management
16 important questions on Images of change management
How is the organisation seen in management as shaping?
The organisation is seen as a living organism which can be shaped by providing resources, information or by providing opportunities.
The underlying idea is that by being closer to the action, there is a better understanding of how improvements can be made.
Through different forces it may be impossible to achieve the result (unintended change image). This implies that it is not easy for managers to obtain their initial change outcomes. This can be due to 2 kind of forces, which 2?
Internal forces: can be established working practices, interdepartmental politics or some deep-seated values and perceptions
External forces: can be diverse factors in industrial relations, legislative requirements or industry related trends.
Image 1: Director as change management
give some features
- management as control' image
- change outcomes are intentional
- director is responsible for steering the organisation towards the desired outcomes. When this is out of alignment with its external environment, new systems can be implemented which is assumed to be leading to the survival and well being of the organisation.
- N step model
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
For my 1st exam I got a C. Then, I started looking for ways to learn better and I came across Study Smart. Since then I have scored a A+, A, A- and another A. I highly recommend it to everyone who wants to hear it. I am so happy with it!!
I was struggling to finish all my first-year subjects for 3 years. Then I discovered Study Smart, which helped me to finish all of them within 3 months.
Because of StudySmart, things are going well in many ways. Before, I always had study stress and no time for anything. Now I feel calm and confident (because of the program). I used to score a B, now I usually score an A or A+.
Hey Chris, I really want to thank you very much for developing the platform, I usually got around C for my exams, now I scored an A+, an A and a A- !!
Since using Study Smart, my average has increased significantly. I even completed a statistics course with a A+ while I'm bad at statistics. I took on extra courses this year, because of Study Smart. Thanks so much!
Ever since I started studying with StudySmart I passed all my exams !!! No more re-sits!! At first, I was happy with a pass and now I only get good grades. Many thanks!
I aced all the courses I studied with Study Smart. For law, I first scored a D, and now an A! I’m 100% sure that I’ll pass all the courses I study with Study Smart.
I always thought I studied well. My grades were fine. I could never have imagined that applying these study skills would have such a huge and direct impact on my grades, my speed and the pleasure I have in learning.
For the first time, I finally feel totally confident about the way I learn. I have the perfect overview and make great progress in terms of speed and the grades I get. Thanks, Chris!
I immediately started to enjoy learning again, and my grades soared. All of a sudden, everything went better. I highly recommend Study Smart to all students..
Being able to create my materials online made the process of studying so much smoother and quicker. I no longer have to spend a huge amount of my time on creating my summaries.
At first, my notes were a mess. Now I use Study Smart to take my notes in a perfectly structured way. It helps me to save a lot of time and do other things I enjoy.
Students that study with Study Smart get better grades. The system applies all the learning methods in such a way that both well-performing students and students who struggle perform much better.
Hi Chris, I would like to thank you very much. Last year I scored C on a course, and this year I got an A+ thanks to your method! Thank you very much!
The largest effect is that my child is more enthusiastic about school! Every parent wants their children to be happy at school, Study Smart made it happen.
In high school, I failed several exams, and that has really changed now. I actually needed this tool very much back then. Since I started studying with StudySmart, I haven't had any D's. My average score is now an A and those are results I would have never had in the past
With my old method, I passed only 3 out of 8 courses. Since I started taking my notes digitally in Study Smart, I have passed all my courses on the first try. For me, StudySmart takes away the stress of wondering if I will pass or not.
Thanks to StudySmart, I passed all my exams, and with better grades than before! On top of that, I have mastered a very good study method now, which I am confident will help me earn my degree.
Image 2. Navigator as a change manager.
- combines management as control and a part of the results that are emergent rather than planned.
- change cannot be fully controlled
- Navigator has no clear roadmap such as the directer because change is seen as a process that unfolds due to several factors/
- the change manager must navigate the process by examining the various options.
-during the procedure, new information should be processed and the options should be re-evaluated.
Main supporters of this image believe that in managing change, directing is not a viable option as there is no simple method for managing transitions succesfully.
Image 3: caretaker as a change manager give some features
- combination of care as control and management of non-intentional outcome.
- Since there are factors that make it impossible to reach the intentional outcome, it is the job of the change manager to keep the organisation alive
What are the three theories about the image of caretaker?
1) Lifecycle theory
2) population ecology theory
3) Institutional theory
Image 4: coach as change manager.
Give some features
- managers can shape the organisations capabilities to achieve the desired intended outcomes
- the coach has the ability to implement values and skills, instead of dictating actions as the director goes
- the theory used with this image if the (traditional) organisation development theory OD. The traditional OD change consultant act as a coach by helping to structure activities to help the organisation members solve their own problems and learn to do that better.
- the introduction of change is due to premise humanism, democracy and individual development
Image 5: interpreter as change manager. Give some features
- gives the change manager the opportunity to make people within the organisation aware of the events and actions that the organisation is undertaking
- the interpreter translates the organisational actions and decisions: creates meaning so the employees understand them. Within a group of employees there are often competing interpretations and not all changes are accepted and realised
- The managers - as interpreters - should be able to provide legitimate reasoning for WHY the change should be accepted,
- interpreters create imaginary lines between events, objects and situations so that these become meaningful for the members of an organisational world
What does the sense-making theory of Karl Weick suggests?
What are the four drives of organisational change?
- by animation: people stay in action to address problems and may experiment
- by direction: action must be directed towards a purpose or goal
- by paying attention and updating: updating knowledge due to the context and rewriting the organisational requirements
- through respectful, candid interaction: people need to be able to share their views openly, in a climate of mutual trust and respect
Image 6: nurturer as change manager, give some features
- assumes that small changes can have a big impact on the organisation
- the manager cannot control these changes
- the results are nurtured or shaped, but because of the enormous impact of various factors, the outcome will probably not be as was originally intended.
- the nurturer only focuses on facilitating organisational qualities and values that allow the organisation to transition properly
Explain the confucian/taoist theory:
What are the core uses of the six-images framework?
1) surfacing our assumptions about change
2) Assessing dominant images of change
3) using different images and perspectives of change
What does surfacing our assumptions about change entail?
What does assessing dominant images of change entail?
What does the use of different images and perspectives of change entail?
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
