Summary: Organisational Theory - Final Exam | me

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• 1 ch 9

• 1.1 Summary & interpretation

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• According to Daft et. al. three big things are different for each stage of development.

  Organisational structure, internal systems, and management issues are different for each stage of development.

• According to Daft et al. growth creates two bi-products.

  Growth creates crises and revolutions along the way.

• A major task of managers is to guide the organisation through four stages of development...

  A major task of managers is to guide the organisation through the entrepreneurial, collectivity, formalisation, and elaboration stages of development.

• Give some examples of bureaucratic characteristics...

  As organisations progress through the life cycle and grow larger and more complex, they generally take on bureaucratic characteristics, such as

  1. rules
  2. division of labour
  3. written records
  4. hierarchy of authority
  5. impersonal procedures

• According to the book, what are the advantages of bureaucracy?

  Bureaucracy is a logical form of organising that enables firms to deploy resources in a more rational manner.

• In many large corporate and governmental organisations, bureaucracy has come under attack with...

  However, in many large corporate and governmental organisations, bureaucracy has come under attack with

  
  

  1. attempts to decentralise authority
  2. flatten organisational structure
  3. replace rules and written records
  4. create small-company mindset.

• In many large corporate and governmental organisations, bureaucracy has come under attack with attempts create small-company mindset. What do companies gain and lose in making this decision?

  These companies are willing to trade economies of scale for responsive, adaptive organisations.

• What is the indecent command system.

  Many companies are subdividing to gain small company advantages. Another approach to overcoming the problem of bureaucracy is to use a structural concept called the indecent command system, which promises tp enable the organisation to glide smoothly between a highly formalised, hierarchical style that is effective during times of stability and a more flexible, loosely structured one that is needed to respond to unexpected or volatile environmental conditions.

• In large organisations, greater support is required from administrative and professional staff specialists.... why is this and what is the benefit?

  In large organisations, greater support is required from administrative and professional staff specialists. This is a logical outcome of employee specialisation and the division of labour. By dividing an organisation’s tasks and having specialists perform each part, the organisation can become more efficient.

• All organisations, large and small, rely upon systems of control. What are the two types and how do they differ?

  All organisations, large and small, rely upon systems of control Bureaucratic control

  Market control

  Clan control

  self-control

  
  

  In practice, these control approaches are combined in more or less coherent ways.