From error to disaster
3 important questions on From error to disaster
OUTLINE: error --> disaster
1. Errors and mistakes
1a. ¨Errors: types and causes
1b. ¨What causes accidents?
1c. ¨Working times and accidents
1d. ¨‘good’ mistakes?
2. Human-computer interaction as a source of errors
3. Summary
Working times and accidents
Many studies e.f. Nachreiner 2001
Have shown a positive correlation between number of hours on task and accident risk
Have shown a positive correlation between number of hours on task and accident risk
2. Human-computer interaction as a source
text-decoration2. Human-computer interaction as a source
summarizing
nWhile designing systems/products/tools, it frequently occurs that the user is forgotten;
nThis can be prevented by using a systematic design procedures that constantly keeps the end user in sight
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