B Liaison devices

5 important questions on B Liaison devices

When a considerable amount of contact is necessary to coordinate the work of two units, a "liaison" position may be established formally to route the communication directly, bypassing the vertical channels.

  • Does this position of liaison contact, carry a formal authority?

  • The position carries no formal authority, but because the incumbent serves at the crossroads of communication channels, he emerges as a nerve centre of the organization with considerable power.

The task force is a committee formed to accomplish a particular task and then disband.

  • In contrast, what does the standing committee do?

  • The standing committee is a more permanent interdepartmental grouping, one that meets regularly to discuss issues of common interest.

When more coordination by mutual adjustment is required than liaison positions, task forces, and standing committees can provide, the organization may designate an integrating manager.

  • What is an integrating manager? 

  • An integrating manager is in a liaison position with formal authority.

    • The formal power of the integrating manager always includes some aspects of the decision processes that cut across the affected departments, but it never (by definition) extends to formal authority over the departmental personnel. That would make the person department manager instead of integrating manager.
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By using the matrix structure, the organization avoids choosing one basis of grouping over another; it chooses both.

  • What does it choose? 

  • It chooses both functional and marked based.

In the simplest terms, matrix structure represents the effort, organizationally speaking, to have your cake and eat it, too. But in so doing, the organization sets up a dual authority structure.

  • What's the result of this authority structure?

  • As a result, the matrix structure sacrifices the principle of unity of command.

    • A delicate balance of power is created. This balance of formal power is what distinguishes matrix structure from the other means of handling residual interdependencies, including the other liaison devices.

The question on the page originate from the summary of the following study material:

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