B - Intro The Organization in Five Parts

4 important questions on B - Intro The Organization in Five Parts

As the organization grows and adopts a more complex division of labour among its operators, the need for direct supervision increases.

  • It becomes mandatory to have a full-time manager who sits at the:

  • Strategic Apex.

As the organization is further elaborated, more managers are needed - not only managers of operators but also managers of managers.

  • What happens then?

  • A Middle-Line is created.

    • A hierarchy authority between operating core and strategic apex.

As the process of elaboration continues, the organization may turn increasingly to standardization as a means of coordinating its work. The responsibility for much of this standardization falls on another group of people.

They perform administrative duties, but of a different nature.

  • What are these people called?

  • Analysts in the Technostructure.
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Finally, as it grows, the organization tends to add staff units of a different nature, not to effect standardization but to provide indirect services to itself, anything from a cafeteria or mailroom to a legal counsel or public relations department.

  • What are these people of an organization called?

  • The Support Staff.

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