C Unit size

3 important questions on C Unit size

The second basic issue in the design of the superstructure concerns how large each unit or work group should be.

How many positions should be contained in the first-level grouping, and how many units in each successibely higher-order unit?

This question of unit size can be rephrased in two important ways.

  • Define these two ways:

  • How many people should report to each manager?

    • The manager's span of control.

  • What shape should the superstructure be?

    • Tall, with small units and narrow spans of control, or wide, with large units and wide spans of control?

  • Name three events that drive the unit size UP:

  • Standardization of all three types.

  • Similarity in the tasks to be performed.

  • Employee's need for autonomy.

  • Name three events that drive the unit size DOWN:

  • The need for close direct supervision.

  • The need for mutual adjustment among complex interdependent tasks.

  • The need for members of the unit to have frequent access to the manager for consultation or advice; perhaps because of security needs.

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