Information technology and control - information for decision making and control

4 important questions on Information technology and control - information for decision making and control

What is the most common form of MIS that provides managers with reports that summarize data and support day-to-day decision making?

The information reporting system

A higher level application that facilitates decision making at the more senior levels of management is?

an executive information system (EIS)

What are the four key steps in the feedback control model?

1) Set strategic goals
2) establish metrics and standards of performance
3) compare metrics of actual performance to standards
4) take corrective action as needed
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What are the four major focal areas of a balance score card?

1) Financial performance
2) customer service
3) internal business processes
4) the organizations capacity for learning and growth.

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