Individual behavior and processes

75 important questions on Individual behavior and processes

What are the four factors that directly influence individual behavior and performance?

  • motivation
  • ability
  • role perception
  • situation

What are the five factors of the Five Factor Model?

  1. Conscientiousness
  2. Agreeableness
  3. Openness to experience
  4. Neuroticism
  5. Extraversion

What happens if one of the MARS-factors is not present?

the employee will perform the task poorly
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What are the issues of the Five Factor Model?

  • High isn't always better
  • Specific traits may be better predictors
  • Personality isn't static
  • It does not cover all of personality

How do we call the forces within a person that affect his direction, intensity, and persistence of voluntary behavior?

motivation

What are the best personality indicators of proficiency?

  • Conscientiousness
  • Extraversion

Which type of motivation is described; otherwise i would feel ashamed and guilty.

introjected

Which type of motivation is described; i think it's and important goal to strive for.

identified

Which type of motivation is described; i enjoy attaining this goal.

integrated, intrinsic (class)

Moral intensity is higher when:

  • The stakes are higher
  • Probability of an outcome is higher
  • There are many people involved

Of which three components does motivation consist?

  • direction; motivation is goal-related
  • intensity; amount of effort
  • persistence; amount of discipline, duration that the individual continues

Someone's moral sensitivity is higher when:

  • Expertise of norms and rules
  • Previous experience
  • Empathy
  • High self-view as a moral person
  • Mindfulness

How do we call the natural aptitudes and learned capabilities required to successfully complete a task?

ability

What are the four ethic principles?

  1. Utilitarianism
  2. Individual rights
  3. Distributive Justice
  4. Ethic of Care

How do we call natural talents that help employees learn specific tasks more quickly and perform better?

aptitudes

How do we call characteristics of a person that result in superior performance?

competencies

What are the problems of utilitarianism?

Is often used to justify a morally wrong decision
Hard to measure

How do we call the degree to which a person understands the job duties assigned to or expected of him?

role perceptions

In what three forms does role clarity consist?

  • understanding what duties they're responsible for
  • understanding the priority of different tasks. (what is more important)
  • understanding the preferred behaviors and procedures while accomplishing tasks.

What is Distributive Justice?

Using proportionality

What are the two main influences of the situation on individual behavior and performance?

  • the work context constraints or facilitates behavior and performance (lack of time, money, and facilities)
  • situations provide cues that guide and motivate people. (warning signs)

What is the problem of Distributive Justice?

It is hard to measure

Which types of individual work behaviors are there?

  • task performance
  • organizational citizenship behaviors
  • counterproductive work behaviors
  • joining and staying with the organization
  • maintaining work attendance

What is the Ethic of Care?

The obligation to help others

Which type of individual behavior in the workplace is described; the individual’s voluntary goal-directed behaviors that contribute to organizational objectives.

task performance

What is the Dark Triad?

  • Machiavellianism
  • Narcisism
  • Psychopathy

Which types of task performance are there?

  • proficient task performance
  • adaptive task performance
  • proactive task performance.

What are the consequences of the Dark Triad?

  • Organizational Politics
  • Counterproductive work behaviour

How do we call task performance that refers to performing work efficiently and accurately?

proficient task performance

What are the different cultural values?

  • Individualism vs. Collectivism
  • Power distance
  • Uncertainty avoidance
  • Achievement vs. Nurturing Orientation

How do we call task performance that refers to how well employees modify their thoughts and behavior to align with and support a new or changing environment?

adaptive task performance

How do we call task performance that refers to how well employees take initiative to anticipate and introduce new work patterns that benefit the organization?

proactive task performance

What does self-enhancement consist out of?

  • Hedonism
  • Achievement
  • Power

What does self-transcendence consist out of?

  • Universalism
  • Benevolence

What does conservation consist out of?

  • Security
  • Tradition
  • Conformity

Which type of individual behavior in the workplace is described; the saving of human capital.

joining and staying with the organization

What does Openness to Change consist out of?

  • Self-direction
  • Stimulation
  • Hedonism

Which type of individual behavior in the workplace is described; job performing at scheduled times

maintaining work attendance

How do values motivate our actions?

  • Shaping the valance of our choices
  • Framing our perception
  • There is a motivation to act consistently with our values

how do we call a relatively enduring pattern of thoughts, emotions, and behaviors that characterize a person, along with the psychological processes behind those characteristics?

personality

Why do people not act consistently with their values?

  • Situational factors
  • Not actively thinking about them

P.how do we call patterns of actions and behaviors in daily lives?

personality traits

What dimension of the five-factor model do people score high on if they tend to be;
organized,
dependable,
goal-focused,
thorough,
disciplined,
methodical,
industrious?

conscientiousness

What dimension of the five-factor model do people score high on if they tend to be;
trusting,
helpful
good-natured
considerate
tolerant
selfless
generous
flexible

agreeableness

What dimension of the five-factor model do people score high on if they tend to be;
anxious
insecure
self-conscious
depressed
temperamental

neuroticism

What dimension of the five-factor model do people score high on if they tend to be;
imaginative
creative
unconventional
curious
nonconforming
autonomous
perceptive

openness to experience

What dimension of the five-factor model do people score high on if they tend to be;
outgoing
talkative
energetic
sociable
assertive

extraversion

What are the scores on the big five model of personality dimensions of an employee who shows adaptive task performance?

low score on neuroticism (so high emotional stability), high scores on extraversion (assertiveness mostly) and openness to experience

Order the five personality dimensions from best to worst when it comes to predicting proficient task performance.

conscientiousness, extraversion, agreeableness, openness to experience, emotional stability (low neuroticism).

What are the ten value categories in Schwartz’s values circumplex?

  • universalism
  • benevolence
  • tradition
  • conformity
  • security
  • power
  • achievement
  • hedonism
  • stimulation
  • self-direction.

in which quadrants are the 10 value categories of Schwartz’s values circumplex further divided?

  • openness to change
  • self-transcendence
  • conservation
  • self-enhancement

Which quadrant of Schwartz’s values circumplex refers to the extend to which a person is motivated to pursue innovative ways?

openness to change

which quadrant of Schwartz’s values circumplex refers to the extend to which a person is motivated to preserve the status quo?

conservation

Which quadrant of Schwartz’s values circumplex refers to how much a person is motivated by self-interest?

self-enhancement

Which quadrant of Schwartz’s values circumplex refers to the extend of motivation a person has to promote the welfare of others and nature?

self-transcendence

What are the ways personal values influence decisions and behaviors?

  • values directly motivate our actions by shaping relative attractiveness of the choices available
  • values indirectly motivate our behavior by framing our perceptions of reality
  • we are motivated to act consistently with our self-concept and public self-representation.

What are the reasons for a disconnect between personal values, and individual behavior that sometimes occurs?

  • the situation influences relative attractiveness of our choices available.
  • strong counter motivational forces
  • we don’t actively think about them often.

How do we call the extend of similarity between one person’s values hierarchy to another person’s?

values congruence

How do we call the quality of being honest and having strong moral principles?

integrity

What are the three distinct types of ethical principles?

  • utilitarianism
  • individual rights
  • distributive justice

Which distinct type of ethical principle is described;
seek the greatest good for the greatest number of people.

utilitarianism

Which distinct type of ethical principle is described;
everyone has the same set of natural rights.

individual rights

Which distinct type of ethical principle is described; benefits and burdens of similar people should be the same, otherwise they should be proportional. (do less work, get less reward)

distributive justice

Along with ethical principles, which factors influence ethical conduct in the workplace?

  • moral intensity
  • moral sensitivity
  • situational influences.

How do we call the degree to which an issue demands the application of ethical principles?

moral intensity

Which factors influence the moral intensity?

  • the ammount of consequences of the decision
  • wether people will support your decision, and what the mass thinks and if those thoughts are morally correct.
  • the probablities that consequences of your decision occur
  • the amount of people affected by your decision.

How do we call extend to which the ability to recognize the presence of an ethical issue and determine its relative importance is present in a person?

moral or ethical sensitivity

Which factors are associated with a person's moral sensitivity?

  • expertise or knowledge of prescriptive norms and rules.
  • previous experience with moral dilemmas
  • degree of ability to empathize
  • self-concept; people who define themselves by their moral charcter or identity, pay more attention to moral dilemmas
  • mindfulness

How do we call a person's recptive and impartial attention and awareness to the present situation as well as to one's own emotions and feelings in that moment?

mindfulness

How do situational factors influence ethical conduct?

some situations can cause justification of unethical conduct by employees.

How do companies maintain ethical conduct?

  • ethical codes; statements of desired behaviors and conducts
  • training and evaluation of knowledge about ethical conduct of employees

How do we call a cross cultural value describing the degree to which people in a culture emphasize duty to groups to which they belong, and group harmony?

collectivism

How do we call a cross cultural value describing the degree to which people in a culture emphasize reluctancy (onwilligheid) to disagree with the boss, sense of dependence on the boss, unequal distribution of power?

power distance

How do we call a cross cultural value describing the degree to which people in a culture emphasize prefering predicatble situations, stable employment and strict rules.

uncertainty avoidance

How do we call a cross cultural value describing the degree to which people in a culture emphasize focus on outcomes, decisions based on contribution. low empathy. competitive relations with others

achievement orientation

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