What is organizational behaviour? - Enter organizational behaviour - Informational roles
6 important questions on What is organizational behaviour? - Enter organizational behaviour - Informational roles
What are the advantage of high employee engagement for organizations?
- higher levels of customer satisfaction
- higher productivity
- higher profits
- lower levels of turnover and accidents
Single global ration of job satisfaction:
What has research shown regarding a positive 'core self-evaluation'?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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How do satisfied employees increase customer satisfaction and loyalty?
- they are more friendly, upbeat, & responsive
- they are less prone to turnover
- customers are more likely to encounter familiar faces -> receive experienced service
What does dissatisfaction predict?
- substance abuse
- stealing
- undue socializing
- tardiness
Difference betw. Western and Eastern cultures regarding job satisfaction:
- Western cultures have higher levels of job sat.
- Eastern cultures value neg. emotions more
- Western cultures tend to emphasize positive emotions & individual happiness
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
