Leveraging (information) technology for innovation and organizational learning

7 important questions on Leveraging (information) technology for innovation and organizational learning

The nature of organizational learning=>

the process managers use to improve organization members’ capacity to understand and manage the organizations and its environment so they can make decisions hat continuously increase organizational effectiveness

Factors affecting organizational learning

  • Theory Nystrom & Starbuck
  • factors that distort managers’ perceptions and flow

Improving decision making and learning

  • Strategies for organizational learning
  • Nature of the top- management team > figure 12.5 blz. 379
  • Heterogenous groups
  • Devils advocacy and dialectical inquiry
  • Collateral organizational structure
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Nature of the top- management team  figure 12.5 blz. 379

=> types of top- management teams:
1. Wheel (=organizational learning decreased. Works the best for simple problems)
2. Circle (=promotes organizational learning. Works the best for complex problems)

Devils advocacy and dialectical inquiry

  • Rational approach
  • Devils advocate => a person who is responsible for critiquing ongoing organizational learning
  • Dialectical inquiry => teams of decision makers are used to generate and evaluate alternative scenario’s

Differences rational and Carnegie models of decision making:

Rational model
  • Information is available
  • Decision making is costless
  • Decision making is `value free’
  • The full range of alternatives is generated
  • Solution is chosen by unanimous agreement
  • Solution chosen is best for the organization
Carnegie model
  • Limited information is available
  • Decision making is costly (bv. Managerial costs, information costs)
  • Decision making is affected by the preferences and values of decision makers
  • A limited range of alternatives is generated
  • Solution is chosen by compromise, bargaining, and accommodation between organizational coalitions
  • Solution chosen is satisfactory for the organization

3 stages incremental decisions (same as in rational model)

1. Identification stage
2. Development stage
3. Selection stage

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