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The implementation of relational coordination van be through two paths:

1) relational interventions = coaching and feedback strategies designed to start new conversations to create new ways of thinking and relating

pysochological safety
empathetic connection
humble inquiry

2) Work process interventions = such as lean and plan-do-study-act cycles are also expected to strengthen relational coordination by providing participatory methods to identify the currents state, envision future state and work toward closing the gap

Assess Current state
Identify desired state
experiment to close the gap

Wat is 'extending relation coordination theory to include personal relationships?

het uitdiepen van de sociaal-psychologische onderbouwing van de theorie op basis van de relatietheorie; het onderzoeken en aanvechten van de stelling dat relationele coördinatiebanden gebaseerd zijn op rolrelaties, met uitsluiting van persoonlijke relaties

to explore and challenge the proposition that relational coordination ties are based on role relations to the exclusion of personal relations

What is the goal of the Chronic care model?

Ons uitgangspunt is dat goede resultaten aan de onderkant van het model (klinisch, tevredenheid, kosten en functie) het resultaat zijn van productieve interacties. Om productieve interacties te hebben, moet het systeem op het niveau van de praktijk (in het midden weergegeven) vier gebieden hebben ontwikkeld:

self-management support (pt helpen met aandoening te leven)
delivery system design (wie in zorgteam en hoe omgaan met pt)
decision support (wat is beste zorg en hoe ernaar streven)
clinical information system (hoe cruciale info vastleggen)

The CCM highlights the importance of patient activation or empowerment -> what is that?

which means that patients with chronic illness recognize that they are ultimately the primary care- givers. As primary caregivers, they seek the information and support they need to self-manage effectively. They ensure that their professional caregivers understand their values, life circumstances, needs, and expectations for care. They are comfortable collaborating with their care team in planning and evaluating their care and progress

The question on the page originate from the summary of the following study material:

Patient Centered Care Delivery

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