Analyzing the Market, Customers, and Competition

16 important questions on Analyzing the Market, Customers, and Competition

Why does Entrepreneurs usually engage in Marketing Research?

  1. To identify the need and opportunity for the venture
  2. To understand marketing and customer issues that relate to the product or service.

What the five steps to formulate a successful Marketing Plan?

  1. Marketing analysis
  2. Competitive analysis
  3. Positioning the product or service
  4. Pricing and Sales Strategy
  5. Market penetration and Setting up Sales Channels

What are the Topics that have to be consider in the Marketing Plan?

  1. Set Marketing Objectives
  2. Get the Product out: Sales and Distribution
  3. Set a Pricing Strategy
  4. Raise Visibility: Advertising, Public Relations, and Promotion
  5. Conduct a Site Analysis
  6. Future Marketing Activities
  7. Current and Best Customers
  8. Potential Customers
  9. Outside Factors
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What is Cherry Picking?

Sell sections of various primary market research reports for much less than the entire report would cost.

What three ways are there of conducting Low-cost Research?

  1. Informal Focus Groups
  2. Online Surveys
  3. Access Established Communities

What are information to garner from Secondary Research?

  • Basic Demographic Information
  • Customer Ideas and Opinions
  • Buying Cycles or Patterns
  • Trends for New or Improved products or services
  • Strategic Alliance Opportunities
  • Opportunities for beating your Compentition

What is Strategic Market Segmentation?

Marketing tactics developed for each target market.

What is One-to-One Marketing?

Learning the text-decorationprofile or details about individual customers to identify which are most valuable to the company. text-decorationIncrease value for the customer by customizing the product or service.

What are Key Steps to becoming a One-to-One Marketer?

  • Identify customers or get them to identify themselves.
  • Link customers' identities to their transactions.
  • Calculate individual customer text-decorationlifetime value.
  • Practice just-in-time marketing.
  • Strenghten a customer-satisfaction program.
  • Treat complaints as opportunities for additional business.
  • Survey customers to find their points of pain.
  • Enhance product information.

What are the Factors that underlie Hidden Profit Potential from customers?

  • Profit Derived from Increased Purchases
  • Profit from Reduced Operating Costs
  • Profit from Referrals to Other Customers
  • Profit from Price Premium

Mention several different ways a Market may be Segmented.

  • Demographic segmentations
  • Business demographics
  • Geographic segmentation
  • Psychographic segmentation
  • Ethnic segmentations
  • Combination segmentations

What are the six Key Areas of Competition?

  1. Product or Service
  2. Price
  3. Industry Competitors
  4. Selling/Promotion
  5. Management
  6. Financial

What are the types of Pricing Methods?

  • Value
  • Rationale: Breakeven, competition

What should the Marketing Plan estimate?

  • Fixed costs: even if nothing is sold
  • Variable costs: associated with sales
  • Semivariable costs: business volume 
  • Contribution: extra

What are the three basic categories of Pricing Objectives?

  1. Revenue oriented
  2. Operations oriented
  3. Patronage oriented

What the five major Advantages of selling products at Trade Shows?

  1. Many prospective customers can be identified because they come directly to the trade show booth.
  2. Excellent opportunity to interact with many people in the industry.
  3. Demonstrate the products and answer any questions from prospective customers.
  4. Initiate a business relationship by inviting the customer to a follow-up meeting.
  5. The competition can quickly be assessed.

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