Project Communications Management - Communications Planning
15 important questions on Project Communications Management - Communications Planning
What are the key steps in communications planning?
- Identify the stakeholder's requirements for communication
- Determine what is actually needed
- Plan to deliver the needed information on a preset schedule or based on project conditions.
Why is the project management plan a key input for communication management?
Why is it important to check project's constraints and assumptions?
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What is the difference between constraints and assumptions?
What are the basic enterprise environmental factors that should be considered for communications planning?
- Organizational culture and structure
- Relevant standards and regulations
- Organizational Infrastructure
- Human Resources
- Marketplace conditions
- Risk tolerances
- Project Management Information Systems
What are the 2 organizational process assets that the project manager should pay most attention to when looking at communications planning?
What is the document that the project manger relies upon with communications planning?
What is general rule of thumb for communication management?
What is the general rule to determine the amount of communication channels for N number of stakeholders in a project?
e.g. 10 stakeholders means 10 (10-1) / 2 = 45 channels
What is the general rule of thumb for defining the right communicaties modalities and methods?
What factors could have an effect on the communications plan?
- Urgency of the information
- Technology - e.g. a website created for sharing
- Project Staffing - can the project team execute communications
- Project length
- Project environment - e.g. structure of a team
- Sensitivity and confidentiality - define the appropriate means
What are the most important parts of communication models?
- Sender - sending the message
- Encoder - translate the message to travel via the medium
- Medium - modality in which the message travels
- Decoder - translate the message to be received by receiver, inverse of the decoder
- Receiver - receiving the message
- Noise - what disrupts the message transfer
- Acknowledgement - confirmation that message has been received
What 5 terms are being used to describe the process of communicating?
- Paralingual - pitch, tone, inflections in the voice
- Feedback - confirming to understand
- Active listening
- Effective listening - being involved in the listening experience
- Nonverbal - affect the message being communicated
What is the core activity of the creation of a communications plan?
What is provided in a communications plan?
- Stakeholder communication requirements
- What is to be communicated
- How the information flows through the project to the appropriate individuals
- Methods for communication
- Communication schedule
- Escalation processes
- Methods to retrieve information
- How the communications plan can be updated
- A project glossary
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