Project Quality Management - Implementing quality control
16 important questions on Project Quality Management - Implementing quality control
What are the core activities of QC?
- To monitor project results to determine that the results are up to demand of the quality standards
- Root cause analysis to define cause of unsatisfactory quality
- Applying corrective actions
How is competence in quality control ensured?
- Conduct statistical quality control
- Inspecting of the product
- Perform attribute sampling
- Conduct variable sampling
- Study special causes
- Research random causes
- Check tolerance range
- Observe control limits
What are the inputs for quality control?
- The quality management plan
- Quality metrics
- Quality checklist
- Work performance data
- Approved change requests
- Work results
- Project documents
- Organizational Process Assets
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How does a flowchart aid in quality control?
What types of flowcharts are being recognized?
- Cause-and-effect diagrams - show the relationships between the variables within a process and how those relationships may contribute to inadequate quality (also called fishbone diagram or Ishikawa diagram)
- System or process flowcharts - illustrate the flow of a process through a system, such as a project change request through the change control system, or work authorization through the quality control process.
What is the purpose of a control chart?
What is UCL, what is LCL?
What do we mean with out of control, assignable cause, and the Rule of Seven?
- When testing results are plotted it could happen that these fall under the LCL or above the UCL. Then results are called out of control, or assignable cause, which needs to be investigated to understand the why of the occurrence.
- The Rule of Seven is when seven consecutive results ate all on one side of the mean, this is also called an assignable cause.
What is a Pareto diagram used for?
What are the seven basic quality management tools?
- Scatter diagrams
- Control charts
- Histograms
- Pareto Diagrams
- Checksheets
- Flowcharts
- Cause-and-effect diagrams
What is the purpose of a run chart?
How does statistical sampling work?
How is flowcharting valuable in quality control?
What is trend analysis and how can it help in quality control?
- Technical performance monitoring
- Cost and schedule performance
What are the two things that happen as a consequence of quality control?
- The project manager and team implement corrective actions to prevent unacceptable quality.
- The project manager and team improve the overall quality of the project management processes.
What are other results of quality control?
- Validate deliverables and changes
- Rework
- Completed checklists- store as project record
- Process adjustments
- Recommendations
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