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1 Business Adress
This is a preview. There are 18 more flashcards available for chapter 1
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Which points of view are there when you look at the business role in the company?
- Production process point of view: provisioning (verstrekken) -> production -> sale
- Business process point of view: first activity to identify the market needs and inform the company.
- Marketing perspective point of view: connects the company and market to attend, design, compete and gain profit. -
What is the commercial subsystem?
Demands customers -> market
Products companies -> market
Marketing is inbetween the of needs and resourches.
So the marketing function makes this proces more efficient (commercial research) -
What means the business subsystem in a company?
Interrelated set of elements and variables in which the business function of the company is developed -
What does the production concept means?
Pure focussing on production, rather than increasing amount of customers.
Does not suit customers needs.
Efficient production and good distribution channel
Succesful if: demand of a product is higher than its supply or cost of production is high and it must be reduced -
What is the risk of a sales concept?
Doesnt focus on what the customer and market require -
What are the four main pillars of the marketing concept?
-Defenition of market/targetgroup
-Customer orientation: discover needs and measure its level of satisfaction
-MK coordination: interal and external
-Profitablity: identify business oppurtunities -
What does societal marketing orientation means?
-Broadens the previous one. Better if contributes to social welfare
-Ability to offer products/services to the market that produce high satisfaction to the individual consumer and a high degree of longterm welfare for society. -
Which conditions does the macroenviorment of the company have?
Demographic, economic, technological, politcal, competitive, environmental and sociocultural -
What's an example of a brand with a weak creative impact and strong relationship potential and the opsite? (4 examples)
Weak creative impact strong relationship potential: Coca Cola
Strong creative impact strong relationship potential: Doritos
Weak creative impact weak relationship potential: Cars.com
Strong creative impact weak relationship potential: Speed Stick -
Which characteristics can be modified to achieve differentiation?
Characteristics that can be modified to achieve differentiation:
-Brand
-Package
-Tangible attributes
-Quality
-Other attributes
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