Summary: Powerpoint 1

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  • 1 Business Adress

    This is a preview. There are 18 more flashcards available for chapter 1
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  • Which points of view are there when you look at the business role in the company?

    - Production process point of view: provisioning (verstrekken) -> production -> sale 
    - Business process point of view: first activity to identify the market needs and inform the company.
    - Marketing perspective point of view: connects the company and market to attend, design, compete and gain profit.
  • What is the commercial subsystem?

    Demands customers -> market
    Products companies -> market
    Marketing is inbetween the of needs and resourches.
    So the marketing function makes this proces more efficient (commercial research)
  • What means the business subsystem in a company?

    Interrelated set of elements and variables in which the business function of the company is developed
  • What does the production concept means?

    Pure focussing on production, rather than increasing amount of customers.
    Does not suit customers needs.
    Efficient production and good distribution channel
    Succesful if: demand of a product is higher than its supply or cost of production is high and it must be reduced 
  • What is the risk of a sales concept?

    Doesnt focus on what the customer and market require
  • What are the four main pillars of the marketing concept?

    -Defenition of market/targetgroup
    -Customer orientation: discover needs and measure its level of satisfaction
    -MK coordination: interal and external
    -Profitablity: identify business oppurtunities
  • What does societal marketing orientation means?

    -Broadens the previous one. Better if contributes to social welfare
    -Ability to offer products/services to the market that produce high satisfaction to the individual consumer and a high degree of longterm welfare for society.
  • Which conditions does the macroenviorment of the company have?

    Demographic, economic, technological, politcal, competitive, environmental and sociocultural
  • What's an example of a brand with a weak creative impact and strong relationship potential and the opsite? (4 examples)

    Weak creative impact strong relationship potential: Coca Cola
    Strong creative impact strong relationship potential: Doritos
    Weak creative impact weak relationship potential: Cars.com
    Strong creative impact weak relationship potential: Speed Stick
  • Which characteristics can be modified to achieve differentiation?


    Characteristics that can be modified to achieve differentiation:
    -Brand
    -Package
    -Tangible attributes
    -Quality
    -Other attributes
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