Summary: Product Concepts

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  • 0 Product Conceptss

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  • Classify consumer products:Name all three that were named in the presentation, define them and give an example.

    • Convenience Goods
      • Inexpensive
      • Little effort
      • Impulsive Goods
        • Ex. Milk

    • Shopping Goods
      • Requires comparison
      • Needs effort
        • Ex. Shoes

    • Specialty Goods
      • Sought for
        • Ex. Rolex Watch
  • Define the terms product item, product line and product mix:

    • Product Item
      • Distinct offering

    • Product Line
      • Group of closely related product items

    • Product mix
      • All the production that a company sells
  • Describe marketing uses of branding:What does branding do for consumers?Give the example too.

    • Includes names, terms, symbols and designs
      • Branding positions consumers to have feelings
      • Branding positions consumers to more likely understand the product
        • Distinguishes product from others 
          • (Ex. Nike "Just do it")
  • Describe marketing uses of packaging and labelling:

    • Packaging contains and protects the product

    • Labelling is persuasive, required by law and in different languages
  • Describe global issues in branding and packaging:

    • Brand
      • One brand name everywhere
      • Adaptations
      • Different brand names in different markets

    • Package
      • Extreme climates
      • Packaging aesthetics (Conflict with culture)
  • Describe how and why product warranties are important marketing tools.

    • Protects the buyer and provides essential info on the product.
  • 1 Chapter 11

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  • Explain the importance of developing new products and describe the six categories of new products:

    Importance:

    • Sustain Growth
    • Increase Revenue and profits
    • Meet new consumer wants
      • With new tech

          1. New to the world
          2. New product lines
          3. Additions to product lines
          4. Improvements / Revisions to Existing products
          5. Repositioned products
          6. Lower price products
  • Explain the diffusion process through which new products are adapted

    (Think of Apple Products)

    • Innovators - - Eager to try products

    • Early Adapters - - Opinion leaders

    • Early Majority - - Friends of opinion leaders

    • Late Majority - - Skepticism

    • Laggards - - Love tradition
  • Explain the concept of product life cycles:

    1. Introduction - - High fail rate /  Limited distribution
    2. Growth - - Sales grow at increasing rate
    3. Maturity - - Sales increasing at decreasing rate
    4. Decline - - Significant and long decline
  • 2 Chapter 12

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  • Discuss the importance of services to the economy:

    Services have unique qualities

    • 79% of services in the economy is all full employment

    • About 75% of Canadian GDP

    • 76% of hours for the service sector
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