Managing the marketing launch

10 important questions on Managing the marketing launch

Key challenge technical launch:

Learning from design and field testing while ramping up production output

Important performance indicators of the TLP

Cycle time:
  • time to market vs. time to volume
  • project cycle time
Quality:
  • Product and process quality (e.g. design debugs)
Cost:
  • Work in progress

Business impact of cycle time during the launch phase:

Time:
  • Customer order lead time
  • delivery performance
  • ramp up
Cost:

  • Manufacturing equipment
  • euro in WIP
  • FTE
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Two types of launch decisions:

Strategic decisions:
  • What to launch
  • where to launch
  • why to launch
  • when to launch
Tactical decisions (how?):
  • Promotion activities
  • sales & distribution
  • pricing
  • product
  • timing

 

Strategic platform decisions:

  • Demand stimulation
  • Permanence
  • Aggressiveness
  • Competitive advantages
  • Cannibalization
  • Scope of market entry

Target market decision:

  • End use
  • geographic/demographic
  • behavioral/psychographic
  • benefit
  • product diffusion
  • micromarketing
  • mass customization

How can we achieve the A-T-A-R goals?

  • Promotion & pricing actions to create awareness
  • Sales and distribution to clarify the advantage

Which barriers to 'trial' have the most impact?

  • Relative advantage (over competitive products)
  • Compatibility (with buyer's experiences)

How to remedy the launch management:

  • Spot potential problems
  • Select those to control --> consider expected impact/damage
  • Develop contingency plans for problem management
  • Design tracking systems
Select variables
devise measuring system
select trigger points

How to spot the potential problems?

Use ATAR --> does the problem lie in awareness, availability, trial or repeat?

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