Summary: Productie - En Logistiek Beleid
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1 Introduction to operations management
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What is a sequence of activities and organisations involved in producing and delivering a good or service?
Supply chain -
What is transformation of raw materials and other materials? Bv: food production, mining and extraction, transport, postal service, distribution, warehousing, retail operations,...
Typical material processors -
What is transformation of data into useful information? Bv: accountants, bank offices, market research organizations, telecom company, news service,...
Typical information processors -
What is transformation of people? Bv: when they go to the hairdresser, hotels, hospitals, theme parks, dentists, schools, theatres,...
Typical people processors -
What are activities that provide some combination of time, location, form or physchological value?
Services -
What is determining the size and location of manufacturing plants, deciding the structure of service and telecommunication networks and designing technology supply chains?
Strategic issues -
What are decisions that you've made but that you won't change on a daily basis. After a several months or even years you can come back on those decisions and maybe change them. Only management levels make these decisions, not employees?
Tactical issues -
What is who's going to work when and where, which orders will be produces first and when will that be... These decisions will make and change on a daily basis. Not only management but also employees can make these decisions?
Operational issues -
What is the level of analysis if you're analysing a facility. The flow between processes?
Tactical analysis -
What is the level of analysis if you're looking at only one process. The flow between resources?
Operational analysis
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