Guestlecture Eyeon: Forecasting and planning

9 important questions on Guestlecture Eyeon: Forecasting and planning

How is Eyeon forecasting and realizing demand?

- Sensing: you have to know on the short – term to be able to steer on your supply. Therefore, information must transfer quickly through the organization.
- Shape: recommendation optimization
- Team up: collaboration internally (involve marketing and sales--> looking for risks and opportunities) and externally (suppliers/ customers).  Collaboration in the supply chain starts with consumer behavior--> prevent bullwhip
- Forecast: benchmark. Forecast leaders with a higher forecast accuracy have better service and lower stocks.

How do you design and implement a fit for use process?

Fit for use: understand demand. There are several different demand signals: baseline, promotions, product introductions & phase out's, seasonality, weather.

Describe forecast ability

Forecast ability: how much fluctuation do you have by promotions/ events/ spikes?
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Why is categorizing of products important before forecasting?

High revenue products may be better measured by human, not value (small) products (C) have to be measured with statistics (human involvement not cost effective)

How do you forecast how deep the promotion dip will be and when this will happen and how long this will take?

For this type of analysis you need statistics data. You also need history of previous promotions.

How do you sense a forecast?

Therefore you need a quick transfer through the organization. There should be transparancy, speed and efficiency.

How do you shape a forecast?

- Any business that sells a wide variety of items to large number of people is a potential user of a recommendation system.
- Companies play with prices/ direct marketing: google is triggering advertisements by adds.
- Dynamic pricing is also the strategy of offering different prices to different customers (airlines, hotels, web stores):
• Optimizes inventory management
• Segments customers by product use or other variables (e.g. frequent or infrequent purchasers)
• Web-based technology and database marketing have made this strategy much easier to implement
- Efficient store operations (shelves supermarket)

What's the role of Sales and Operations planning?

To steer organizations

What are the objectives of S&OP?

- Optimize demand/ supply with objective to have 1 alligned forecast in volume and value
- Timely manage and solve GAP between reality and target

You have to align objectives of demand and supply. To close gap: collaborate with sales and marketing to find solutions like promotions, etc.

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