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Developing People and Teams

15 important questions on Developing People and Teams

What is the reality to this myth? Self-management means that the team isn’t required to follow rules from outside the team. If they are empowered to make their own decisions, this means that they can choose to ignore managers and stakeholders and are unaccountable to them.

Scrum takes accountability very seriously. The team as a whole is accountable for creating valuable work and each of the members of the team have clear accountabilities. There is nothing in self-management that encourages chaos and suggests the suspension of rules from outside the team. Scrum Teams are actually very disciplined in their work and commitments.

Myth: Teams are completely self-contained, have all the skills necessary to do all the work and should not need to go outside of their teams for help.

Reality: It’s true that in order to effectively manage their work, the team needs to have the necessary skills to get the work done. However, complex work often requires the temporary assistance of individuals with specialist skills. Often, there are too few of these specialists for them to be full-time members on individual Scrum Teams and they must be shared across many teams. Self-managing teams may not have all the skills necessary, but they are effective collaborators with colleagues outside their team and together they determine how the work will be done.

Myth: When self-managing teams encounter challenges it’s always best to let them work it out themselves.

Reality: Self-managing teams work hard to remove their own impediments, but this is not a license to ignore challenges that they cannot overcome. We’ve heard horror stories of “busy” stakeholders who do not provide adequate guidance on high-level goals or adequate feedback on the work being done, claiming that they are allowing the team to “self-manage.” Similarly, we’ve heard of Scrum Masters who, upon identifying unhealthy conflict among team members, ignore the growing team dysfunction and claim that they are allowing the team to “self-manage” their way to a solution.

What are leadership styles?

A leader’s style is the way they present themselves. It includes their demeanor and the methods they use for influencing others.

What is an Agile leadership style?

Those that use an agile leadership style create an environment where empiricism and self-management can flourish

Act with great humility
Create the conditions that support strong, empowered self-managing teams
Foster empiricism by encouraging experimentation
Keep the team's focus on the value and customer outcomes
Uses techniques such a coaching, teaching, mentoring and facilitation
Helps teams transition to agiilty by letting go of old ways of working

Why is Facilitation Beneficial for Scrum Teams?

The success of a self-managing Scrum Team depends on open and respectful communication. While any team member can facilitate Scrum events, they are designed with specific purposes in mind. Good facilitation can help keep the team on track and achieve their goals. For example, the Scrum Master can remind team members of the purpose of the Daily Scrum if they get off track. The Product Owner can benefit from taking on a facilitator role at the Sprint Review to gather valuable stakeholder feedback.

What is the coaches job?

The coach's job is to be a process expert, enabling those they are coaching to achieve their goals using skills such as developmental conversations, active listening and asking though-provoking questions.

What are the traits of a coach?

Supports the team's self management
Models the scrum values
Navigates complexity in human relationships
Encourage the team's growth through empiricism

Why is coaching beneficial for scrum teams?

Using coaching skills during the scrum events

Sprint planning - ask powerful questions
Daily scrum - active listening
Sprint retrospectieve - normalizing
Sprint review - use refraining

Use combination of coaching skills to manage the complexity around collaborating or communicating within and outside the team, particularly with building relationships with stakeholders

What are different teachings methods and models?

Lecture
Self-study
Hands-on
Assignment-based
Experiential Learning

What are the skills and traits of a teacher?

Humility
Subject Matter Knowledge
Patience
Empathy
Adaptability

What is the difference between mentoring and coaching?

Mentoring is often confused with coaching since they both heavily rely on developmental conversations, active listening and asking thought-provoking questions. However, unlike coaches, mentors actively share their experience, advice and opinions, often acting as a role model and advocate for their mentee.

What are the traits of a mentee?

Before you seek out a mentor, you should make certain that you're prepared to be mentored. In particular, mentorship work best if you are working on specific goals.

What kinds of success can you have with mentorship?

Very formal
Informal
Ad hoc

Why is mentoring beneficial for scrum teams?

Mentorship within a Scrum Team is generally ad hoc with one team member with particular prior experience guiding other team members. We sometimes refer to this as taking a mentorship “stance.”

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PSPO I

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Developing People and Teams

15 important questions on Developing People and Teams

What is the reality to this myth? Self-management means that the team isn’t required to follow rules from outside the team. If they are empowered to make their own decisions, this means that they can choose to ignore managers and stakeholders and are unaccountable to them.

Myth: Teams are completely self-contained, have all the skills necessary to do all the work and should not need to go outside of their teams for help.

Myth: When self-managing teams encounter challenges it’s always best to let them work it out themselves.

What are leadership styles?

What is an Agile leadership style?

Why is Facilitation Beneficial for Scrum Teams?

What is the coaches job?

What are the traits of a coach?

Why is coaching beneficial for scrum teams?

What are different teachings methods and models?

What are the skills and traits of a teacher?

What is the difference between mentoring and coaching?

What are the traits of a mentee?

What kinds of success can you have with mentorship?

Why is mentoring beneficial for scrum teams?

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