Attitude strength, formation and functions

8 important questions on Attitude strength, formation and functions

What are four points on attitude strength?

Strong attitudes:
  • Are more stable over time
  • Have stronger impact on behavior
  • Have greater influence on information processing
  • Show a greater resitance to persuasion  

What did Priester et al. (2004) say about attitude strength in toothpaste?

They researched the consequences of attitude strength on consideration and choice of products:
  • Strong attitude predicted the probability of consideration and of choice

Which factors are related to strong attitudes?

  • Accessibility
  • Importance
  • Knowledge
  • Certainty
  • Ambivalence
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What is the cognitive accessibility of an attitude? What research showed something about this?


How easy and fast it is to retrieve the attitude from memory
  • Reflects strength of relation between attitude object and evaluation
    • Resistant to change
    • Predict behavior

Fazio et al. (1989):

  1. Do you like/dislike this product?
  2. Choose one product as a reward

  • Faster responses were positively related to choice

What about certainty (attitude strenght)?


Strong attitudes have a lot of confidence in correctness of own attitude (e.g., through personal experience, accurate evidence, social consensus)

What about ambivalence (attitude strength)?

Equally positive and negative about object --> weaker attitude

How does attitude formation happen?

Based on the ABC-model
Cognition: based on knowledge and beliefs
  • Direct experience (more stable, sample) versus indirect experience (hearsay)
  • Brand image
  • Country of origin
  • Price

Affect: based on feelings/emotions
  • Mere exposure
  • Conditioning (conceptual associations, environmental cues)
  • Affect-as-information hypothesis

Behavior
  • Self-perception theory
    • Greenpeace study: weak attitude more positive attitude about GP after donating, strong no difference

What are the reasons why people acquire goods? And how do they overlap with attitude functions?


  1. Utilitarian reasons (rational, practical)
    • Performance, reliability, quality
    • Knowledge
  2. Hedonic reasons (emotional, sensory)
    • Pleasure from owning and consuming/using
    • Adjustment
  3. Self-expression reasons
    • Expensive watch/vegan t-shirt
    • Value expressive
  4. Identity building reasons
    • To become the person who you want to be
    • Ego defensive

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