Cultures of quality & safety
10 important questions on Cultures of quality & safety
How is Bate et al. Defining 'Cultural quality challenges'?
What is Shein's Culture Triangle?
- Stable
- supplies a frame of reference -> horizon in which you see things
Artifacts = refield practices (action -> way you talk)
Espoused values = underlying values we have (education etc)
Basic underlying assumptions = I have to learn from other professors (hard to change)
What are cultural challenges in healthcare perspective:
- Different understandings of quality
- Silo cultures
- Defensive cultures
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
Safety cultures, what is pathological culture?
Safety cultures, what is reactive culture?
more prevalent
vaak wordt iets gedaan als er iets al gebeurd is
Safety cultures, what is calculative culture?
safety systems a lot of organizations no must have
oversight in organisation (indicator system) mistakes are made, collected on central level
so have to report more rather than safety being integrated!
Safety cultures, what is proactive culture?
risk -> tackle
Safety cultures, what is generative culture?
incorporate safety in your culture -> normal to talk and so safety
What is the difference between safety I and II?
Just culture
- reflection-in-action crucial for safety
- need open attitude
= just culture is an organizational culture that allows for open, non punitive accounting, targeted at restitutive practices (in case of failure) and open conversations (in case of normal practice) --> closely aligned to safety II
Culture koppelen aan een case vrouw die elk half uur de verpleging belt
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding