Quality definition - Definition and evolution of Quality
10 important questions on Quality definition - Definition and evolution of Quality
What are the tangible costs?
What are intangible costs?
What are the relations between the costs for a correct product and the quality of conformance?
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What is the relation between Inspection, Quality control, Quality assure (systems), Quality management (people)?
What is Quality inspection or control?
What involves Quality assurance?
What involves total quality management?
What aspects are involved in the PDCA cycle
What does the quality trilogy look like?
Crosby's 14 step quality improvement plan
14) Do it over again
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