Quality definition - Quality management and control tools

8 important questions on Quality definition - Quality management and control tools

What is quality improvement?

A structured process in which all members of the organization take part with the aim of increasing quality, competitiveness and productivity in a changing environment.

In this process, value for for customers is increased, the costs of resources used are reduced, and care for the environment is maintained, in addition to meeting the highest health and safety standards.
Different ways exist to achieve quality improvement

What four paths to quality exist?

1) analysis of present initial/initial situation
2) quality improvement tools
3) quality assurance
4) total quality management

What seven basic quality tools of Ishikawa exist?

1) Histogram
2) Pareto's chart
3) Cause and effect diagram
4) Scatter diagram
5) Flow chart
6) Process control charts
7) Data checks sheet
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
Discover Study Smart

What is the cause and effect diagram?

- The cause and effect diagram also called ishikawa diagram or the fishbone      diagram is a tool for discovering all the possible causes of a particular        
   effect.
- Main purpose of this tool is to act as a first step in problem solving by                creating a list of possible causes.
- It does not take into account the possible relationship among causes.

What are scatter diagrams?

Scatter diagrams are used to study and identify the possible relationship between the changes observed in two different sets of variables

What is a flowchart?

- A flowchart is a pictorial representation showing every step in a process.
Example; manufacturing process, activity planning, etc.

What is the control chart?

The control chart is used to determine whether a process will produce a product or service with consistent measurable properties.

What are control sheets?

Used for attendance, register etc

The question on the page originate from the summary of the following study material:

  • A unique study and practice tool
  • Never study anything twice again
  • Get the grades you hope for
  • 100% sure, 100% understanding
Remember faster, study better. Scientifically proven.
Trustpilot Logo