Focus group Discussion

7 important questions on Focus group Discussion

5x Moderating skills

Strong interviewing technique
Ability to ask clear and open questions, provide and receive information, communicate objectives, be aware of opportunities to dig deeper (probing)

Keen observational skills
Watch dynamics (who is speaking first, who is leaning back), time

Ability to control and guide discussion
Requires in the moment judgment,  maintain group focus

Ability to suppress own personal views

Respect for participants
   
Active listening, concern for comfort, eye-contact, establish rapport

Characteristics of Focus Groups --> Attitude of the Moderator

Accepting attitude: all ideas are important. All ideas are valuable. In asking questions and receiving answers always say 'yes' to what is said.

Active listening: make a conscious effort to listen, focus on listening rather than talking, treat what is said with care.

Respect and empathy: All participants have a worthy contribution to make; no individual is more important than the other.

Open flexibility: Managing the group process means being sensitive to the needs of individuals and adjusting the process as required

Characteristics for Focus Groups --> Challenges of facilitating abroad

> Cultural differences
> Power
> Language
> Onlookers (privacy?)
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What are important roles during een FG

Secretary
- Keeping notes

Monitor/ Observer
- Track group dynamics

Interpreter
- Translation and shared facilitation

Keeping notes as a Secretary -- Different options in Reporting

- Record notes (key points) and quotes
- Capture details and rich descriptive information
- Document who is speaking 
- Gather paper products and photograph other creative outcomes
- Operate audio/ video recording

Observations for the monitor - The influence of group dynamics

Intra- and interpersonal factors:
Each individual's unique behavioural disposition
Physical characteristics
Personality characteristics
Group compatibility
Social power

Environmental factors
The material environment
Territoriality (office, home, under a tree)
Spatial arrangements
Interperson distance

What are +/- of Topic Guide & Questioning

Topic Guide
+ Speed
+ More conversational
+Spontaneous
- More difficult to analyze
- Limited feedback when pilot testing
- Inconsistency between moderators

Questioning Route
+ Increased sponsor confidence
+ Quality analyses
+ Enhanced consistency
- Awkwardness
- Slower to develop
- Potential false impression

The question on the page originate from the summary of the following study material:

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