Sales - Changing role of sales
5 important questions on Sales - Changing role of sales
In which 5 steps can you move up the relationship staircase?
2. Preferred supplier: Seen as the preferred vendor to do business with.
3. Solutions consultant: A vendor giving potential solutions to a problem, consulting resource
4. Strategic contributor: The solution the vendor proposes has an impact of the strategy of the customer. He sees you as a source of strategic planning.
5. Trusted partner: Highest level, part of the final decision-making unit. Key to customer's long-term succes.
What is the strategic triangle of Treacy and Wiersema?
What are the characateristics of product leaderships in the triangle of T&W?
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What are the characteristics of operational excellence in the triange of T&W?
What are the carachteristics of customer intimacy in tht triangle of T&W?
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