Process discovery - Discovering processes with Blueworks Live - Defining the business case
7 important questions on Process discovery - Discovering processes with Blueworks Live - Defining the business case
Why is a business case important for a BPM project?
What are the benefits of a clear objective definition of critical success factors?
What is included in the description of the critical success factors?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
What is a KPI?
What is included in an SLA in IBM BPM?
A trigger and a consequence.
What cost should you consider for building your ROI case?
- Software licences
- Hardware and infrastructure
- Training
- Delivery(development, test, and deploy)
- Process owner and SMEs participation
How can the gains in the ROI case be defined?
The question on the page originate from the summary of the following study material:
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