Process discovery - Next steps
12 important questions on Process discovery - Next steps
What are the tactical next steps after playback Zero?
What are the strategic next steps after playback Zero?
- Evaluating how this project will impact the enterprise value chain,
- preparing executive leadership for that impact,
- or gaining budgetary approval in context of the impact.
What are the five guidelines for to better process modelling?
- Rule of Seven
- Activity Granularity
- Activity Description
- Inputs/Outputs
- The System Lane
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Describe the Rule of Seven process modelling guideline.
- Limit any view to no more than 7 steps/activities for good fit.
- No more than 7 rows and colums in a discovery map
Describe the Activity Granularity process modelling guideline.
- Activities should be Similar in Scope at each level
- Look for the String of Pearls pattern
- Look for the Constellation pattern
- Look for Flow Line patterns
What is a String of Pearls Pattern, and what should you do with it?
Series of one or more activities in the same swim lane. Combine into a single activity
How can you recognise a Constellation Pattern and what should you do with it?
- Look for Thight groups of activities acros 2-3 swim lanes
- Single flow line in & out of the group
- Factor constellations to a sub-process
Describe the Flow Line process modelling guideline.
- Should not flow backward to a previous milestone
- Should not skip a milestone
- Should avoid looping back to a previous step, repeat/reuse the activity instead
Describe the Activity Description - Activity Naming process modelling guideline.
- Activity Name = Action + Entity
- Avoid vague action verbs such as Process and Perform
- Use action verbs that indicate a result/output
- Use specific terms recognizable by the business users
Describe the Activity Description - User Story process modelling guideline.
- As a [participant] I need to [do something] so that I can [create business value].
Describe the Inputs/Outputs process modelling guideline.
- Define with business entities from the business object model
- Avoid specifying state for the entity (eg. signed contract)
- Avoid specifying other qualifiers that are properties of the entity
Describe the System Lane process modelling guideline.
- Define only one system lane
- Contains activities performed by the BPMS or orchestrated by the BPMS to be performed by an external system
- Should not contain human activities
- Avoid the string of pearls pattern
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