Process discovery - Next steps

12 important questions on Process discovery - Next steps

What are the tactical next steps after playback Zero?

Transforming user stories into estimation points and a design approach to be used during implementation

What are the strategic next steps after playback Zero?

  • Evaluating how this project will impact the enterprise value chain,
  • preparing executive leadership for that impact,
  • or gaining budgetary approval in context of the impact.

What are the five guidelines for to better process modelling?

  1. Rule of Seven
  2. Activity Granularity
  3. Activity Description
  4. Inputs/Outputs
  5. The System Lane
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Describe the Rule of Seven process modelling guideline.

  • Limit any view to no more than 7 steps/activities for good fit.
  • No more than 7 rows and colums in a discovery map

Describe the Activity Granularity process modelling guideline.

  • Activities should be Similar in Scope at each level
  • Look for the String of Pearls pattern
  • Look for the Constellation pattern
  • Look for Flow Line patterns

What is a String of Pearls Pattern, and what should you do with it?

Series of one or more activities in the same swim lane. Combine into a single activity

How can you recognise a Constellation Pattern and what should you do with it?

  • Look for Thight groups of activities acros 2-3 swim lanes
  • Single flow line in & out of the group
  • Factor constellations to a sub-process

Describe the Flow Line process modelling guideline.

  • Should not flow backward to a previous milestone
  • Should not skip a milestone
  • Should avoid looping back to a previous step, repeat/reuse the activity instead

Describe the Activity Description - Activity Naming  process modelling guideline.

  • Activity Name = Action + Entity
  • Avoid vague action verbs such as Process and Perform
  • Use action verbs that indicate a result/output
  • Use specific terms recognizable by the business users

Describe the Activity Description - User Story process modelling guideline.

Capture a 2-5 sentence description for each activity.
  • As a [participant] I need to [do something] so that I can [create business value].

Describe the Inputs/Outputs process modelling guideline.

  • Define with business entities from the business object model
  • Avoid specifying state for the entity (eg. signed contract)
  • Avoid specifying other qualifiers that are properties of the entity

Describe the System Lane process modelling guideline.

  • Define only one system lane
  • Contains activities performed by the BPMS or orchestrated by the BPMS to be performed by an external system
  • Should not contain human activities
  • Avoid the string of pearls pattern

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