Process discovery - Creating a culture of process ownership
3 important questions on Process discovery - Creating a culture of process ownership
Why is process ownership essential in BPM?
BPM projects will not be successful without a process owner and BPM program will not succeed without creating a culture of process ownership
Whereby is business value realized and where not?
By the success of the operational process, not in the delivery of tools and services.
How do you recognize the process owner?
The process owner is the person most interested in the success or the outcome of the business process. This is the person who often has te most to gain when the process is a success,
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