Process discovery - Assessing business processes for business impact - Conducting a process improvement and discovery workshop
6 important questions on Process discovery - Assessing business processes for business impact - Conducting a process improvement and discovery workshop
What is a process improvement and discovery workshop (PIDW)?
What are the steps of the PIDM?
- Identifying
- Understanding
- Assessing
- Defining
- Preliminary analysis
What are the objectives of the PIDM workshop identifying step?
- Verfiy the process and the process owner
- Identify and document business drivers
- Place in the value chain
- Traces to corporate objectives
- Success factors
- Process risks and issues
- Business impact if the process remains as is
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Where does assessing a business process start with?
By mapping it on the enterprise value chain and aligning it to corporate initiatives
What is validated in process assessment?
What is the output from the PIDW defining stage?
- the business process
- proposed approach
- next steps for a successful project
- solution approach and design to deliver business value
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