Process discovery - Analzing business processes with Blueworks Live - Process re-engineering in Blueworks Live
5 important questions on Process discovery - Analzing business processes with Blueworks Live - Process re-engineering in Blueworks Live
Name some of the questions process analysis seeks an answer to?
- Is the process definition complete?
- Is the as-is business process adequately represented with an as-is model?
- It there a good reason to create a to-be model?
- Are KPIs and SLAs for process control defined?
- Is there good documentation highlighting opportunities for continuous improvement?
- Does every activity include adequate detail about who performs the activity and the business outcome?
When is it not required to create a to-be model and why?
What is the focus of a good user story of an activty and what not?
- The focus is on what is required and stays entirely away from how that requirement is met.
- Focus on delivering business value instead of on implementation details
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What types of pains can be exhibit by a process?
- re-work
- process variation
- irregularity
- lack of visibility
- excessive cost
- inefficiency
- bottlenecks
- errors
- costly corrections
Who should lead the discussion about tactical pain points and why?
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
