Process discovery - Assessing business processes for business impact - Agenda for a process improvement and discovery workshop

8 important questions on Process discovery - Assessing business processes for business impact - Agenda for a process improvement and discovery workshop

What is the goal of having a prep call of meetings 2 and 1 weeks in advance?

  • To verify the availability of all participants,
  • to review the business context, existing documentation, and process models.
  • Gather questions and assign to participants to gather information

Why MUST the process owner and the SMEs participate in the PIDW?

Without an empowered decision maker and the experts in the workshop, the output of the workshop will be less than usefull.

What should an introduction of BPM and Tools include?

  • An overview of BPM
  • The tools of IBM Business Process Manager with a demo
  • Review the business oportunity
  • Outline the business value case for this process area
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How do you determine the overall complexity of a process?

By performing a rough count of
  • steps,
  • participants,
  • user interfaces,
  • system integrations,
  • and business entities.

What is an alternative method to estimate the complexity of a process?

By using the analyze tool of Blueworks Live per SIPOC element.

What is included in the solution approach?

  • A rough estimate of the number of business process definitions (BPDs)
  • The relative number of steps in the solution,
  • The number of system integrations

Who is presenting the workshop summary to whom?

The process owner together with the solution architect to the stakeholders.

Why should the workshop summary be a joint presentation mainly from the process owner?

To set the collaborative tone and to highlight the importance of active participation from the process owner.

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