Blueprinting Evolution and Components
4 important questions on Blueprinting Evolution and Components
Why was Service blueprinting was initially introduced?
- It was more precise than verbal definitions;
- It could help solve problems preemptively;
- It was able to identify failure points in a service operation
What similarities with other process modeling approaches does service blueprinting share?
- It is a visual notation for depicting business processes via symbols that represent actors and activities.
- It can be used to represent high-level overviews of conceptual processes or details of particular support or sub-processes.
- It will accommodate links to parallel or sub-process documents and diagrams via other more internally focused process modeling tools and languages such as BPMN and UML.
What is the first step when building a blueprint?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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Why is it important to specify which segment of customers is the focus of the blueprint?
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
