Summary: Slack: Operations Management With Myomlab Pack | 9780273776291 | Nigel Slack, et al

Read the summary and the most important questions on Slack: Operations Management with MyOMLab pack | 9780273776291 | Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

• 1 Operations Management

  This is a preview. There are 1 more flashcards available for chapter 1
  Show more cards here

• 1.2 What is operation management

  This is a preview. There are 5 more flashcards available for chapter 1.2
  Show more cards here

• What are the four support functions of an organization?

  1) Information system function
  2) Human resource function
  3) Accounting and finance function
  4) Technical function

• 1.3 Operations management is important

  This is a preview. There are 3 more flashcards available for chapter 1.3
  Show more cards here

• Operations management uses ‘resources to ?

  Appropriately create outputs that fulfil defined market requirements’

• 1.4 the input-transformation-output process

  This is a preview. There are 5 more flashcards available for chapter 1.4
  Show more cards here

• What are transforming resources?

  These are the resources which act upon the transformed resources.

• All operations create and deliver services and products by changing inputs into outputs using an

  ‘input–transformation–output’ process

• Which two transforming processes are the building blocks of all operations?

  1) facilities
  2) staff

• 1.5 The process hierarchy

• What is process hierarchy?

  
  
  
  
  the idea that a network of resources form processes, networks of processes form operations, and networks of operations form supply networks. 

• 1.6 Operations processe have different characteristics

  This is a preview. There are 4 more flashcards available for chapter 1.6
  Show more cards here

• The part of the organization which creates and delivers services and products for the organization’s external customers is called?

  Operations as a function

• The management of the processes within any of the organization’s functions is called? 

  Operations as an activity

• 1.7 What do operations managers do?

  This is a preview. There are 3 more flashcards available for chapter 1.7
  Show more cards here

• What do operation managers do?

  1) directing
  2) designing
  3) delivery
  4) developing

• 2 Operations performance

  This is a preview. There are 1 more flashcards available for chapter 2
  Show more cards here

• 2.2 Operations performance is vital for any organisation

  This is a preview. There are 12 more flashcards available for chapter 2.2
  Show more cards here

• Ensuring that the over- all productivity of accumulated human and physical capital resulting from development actions more than compensates for the direct or indirect loss or degradation of the environ- ment is the?

  the environment bottom line