Capacity management - What are ways coping with with demand fluctuations?

4 important questions on Capacity management - What are ways coping with with demand fluctuations?

The processing capacity is set at a uniform level throughout the planning period, regardless of the fluctuations in forecast demand. This is called the?

Level capacity plan

Which plan attempts to match capacity closely to the varying levels of forecast demand?

The chase demand plan

Name four methodes of adjusting capacity with the chase demand plan?

1) overtime and idle time
2) varying the size of the workforce
3) using part-time staff
4) subcontracting
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A variety of methods and analytical tools. The term is used in many service operations to mean techniques that can be used to allocate limited resources, among different categories of customers, such as business or leisure travellers.

Yield management

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