Operations improvement - What are the key elements of operations improvement

7 important questions on Operations improvement - What are the key elements of operations improvement

A literally never-ending process of repeatedly questioning and re-questioning the detailed working of a process or activity is called a?

Improvement cycle

What is the PDCA cycle?

A cycle that has a four step process:

1) Plan
2) Do
3) Check
4) Act

What is the DMAIC cycle?

A cycle that has five steps:

1)defining the problem(s)
2)the measurement stage
3)analyzing the measurement
4)improving the process
5)the improvement process needs to be controlled
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What involves the whole organization in understanding the central importance of customers to its success and even its survival?

customer centricity

Items in a process, operation or supply network flow smoothly and with even velocity from start to finish in a?

Synchronized flow

Which method is evidance-based problem-solving based on?

Six Sigma; A disciplined methodology of improving every product, process, and transaction.

What is a sychronized flow

Items in a process flow smoothly and with an even velocity from start to finish

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