Summary: Social Processes And Organizational Changes

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Read the summary and the most important questions on social processes and organizational changes

  • Ashleigh & Mansi (2012), ch. 9; Fulmer & Gelfand (2012); Hollenbeck et al. (2012); Lehmann-Willenbrock, Grohmann, & Kauffeld (2013)

    This is a preview. There are 27 more flashcards available for chapter 02/09/2014
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  • Define teams or work groups

    • common goal
    • collaborate one or more tasks
    • produce result with shared responsibility
    • independent
    • organizational identity
    • clear boundaries 
  • Working in a group satisfied some human needs, which ones? And what will increase if all of these are present?

    basic human needs, security, social and mutual interests, and self-esteem.
    increasing motivation for the company leads to an more effective company
  • Why do Teams out perform individuals?

     - Teams are more flexible and responsive to changes in the external and internal environments. 
    -Teams tend to facilitate employee involvement and are effective in democratizing an organization and increasing motivation.
  • Call the differences between a group en team

    First of all, all teams are groups, but not every group is a team. 
           Group:
    -no selection criteria
    -no limit size
    -no role delegation. 
    -no coordination towards a goal
            Teams:
    -interdependency of memebers, everybody rely on each other. 
    -shared goal
    -Synergy
    - between the 5 -9 persons
  • What kind of groups and teams to we have?

    -Self managed work team
    -Cross-cultural team
    -Research and development teams:
    -problem-solving team
    -Cross-functional team
    -Task force of command groups
    -Virtual teams
    -Friendship team
    -Communities of practice
  • What is The Social Identitiy Theory? SIT

    The part of our self-concept defined by the social groups we belong to.
    twoway to describe the social identity:
    -defines + evaluates a person for themselves ( self concept) and others
    -prescribes socially appropriate behavior.

    Also, People feel more identified with their ingroup then outgroup. This help group perform effectively. The underlying process of SIT is social comparison. 
  • What is the Socialisation theory

    The process through which group norms are adopted or rejected, is known as group socialization. when a new member joins a group, the group’s norms are passed on in a process known as socialization. The group’s beliefs, values, objects and events are constructed by existing group members and passed on to new ones
    Forming, Storming, Norming, Performing, Adjourning. 
  • Name the Five-Phase model of group development

    1. Forming: first team members meet for firt time, everybody is insecure
    2. Storming: role and task ambiguity, who will fullfill what role and task?
    3. Norming: rules are negotiated and roles are defined
    4. Performing: top performing
    5. Adjourning: additional phase in temporary teams which dissolves afterwards. ( some stay, other go)
  • What is socialisation facilitation?

    Presence of other persons can be beneficial or detrimental to
    individual performance, depending on the difficulty of the specific
    task  
    Three different theories explain improved performance:

    > Mere presence theory (R. Zajonc)
    > Evaluation apprehension theory
    > Distraction-conflict theory
  • What is social loafing, what kind of social loafing do we have? when does this most occur? What is the explanation of it?

    tending to exert less effort in a team task then possible according to the individual skills
    It occures when
    as long as it cannot be measured, observed, attribute to the individual. 
    Explanation:
    > Collective effort model
    > Sucker effect

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