EAM 2020 - the future of the discipline - The shaping factors
4 important questions on EAM 2020 - the future of the discipline - The shaping factors
Which two factors will drive change in the enterprise architecture management discipline ?
- A fundamentally changing business environment and the need to orchestrate a complex delivery organisation of external and internal service providers to render an effective and efficient operation.
- A further developing technology basis, which brings new opportunities to mature EAM operations.
What are the three ways of doing business?
- Customer Relationship Managers (CRM's)
- Product Champions
- Providers of global business services and infrastructure
What is the EAM relevance in these 3 ways of doing business?
The projects required to transform the current operating model to align with one of the business patterns are of a fundamental nature. They extend across many architectural layers and demand consistent corporate change in order to be successful. The requirement for an integrated, end-to-end back-office process that ensures the execution of strategic decisions will increase.
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Describe the interconnected enterprise service ecosystems
The 2020 business ecosystem:
enterprises will build a specific ecosystem of networked
resources and capabilities that will best support their way of doing business.
Enterprises will be able to plug suppliers in or out within a fraction of the time required today.
This, however, will not apply to customers and partners. Their opinion, reputation, resources and capabilities
will have a higher impact on the market and profit margin than today; therefore, enterprises will spend more attention, care and support on managing the relationship
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