People, adoption and introduction of EAM - How can EAM be introduced? - A process perspective

11 important questions on People, adoption and introduction of EAM - How can EAM be introduced? - A process perspective

Which 10 steps make the process model for successful EAM introduction?

  1. Indentify a sponsor and define targets
  2. As-is analysis
  3. Stakeholder analysis
  4. Set-up of the EAM team
  5. Defining architecture principles and standards
  6. Defining the EAM scope
  7. Design and implement EAM practices & services
  8. Change management
  9. Piloting and evaluation
  10. Final roll-out and continuous improvement


1. How to identify a sponsor and define EAM targets


Top management support can make it easier:
  • Board members
  • Business department or division heads
  • CIO's

2. How to execute the As-is analysis

Collect information on the current status of the organisation by means of interviews with relevant people.
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3. How to execute a stakeholder analysis


3 steps:
1. identify stakeholders (or stakeholder groups)
2. evaluate stakeholders
  • low interest/low power: monitor (minimum effort)
  • low interest/high power: keep satisfied
  • high interest/low power: keep informed
  • high interest/high power: engage closely and influence actively

3. define stakeholder strategies

4. How to set up an organisational anchoring of the EAM team

The organisational anchoring and EAM's team's composition are critical EAM success factors. The higher the anchoring, the better. And put in place an EAC and ARB.

5. How to define architecture principles and standards

It means structrally describing what kind of conventions the EAM initiative intends to satisfy.

6. How to define the EAM scope


Standards, architecture principles and the defined scope facilitate a goal-oriented introduction process. Contextual factors are:
  • Overall EAM objectives
  • Results of the As-is analysis
  • Stakeholder analysis
  • Standards and literature on EAM

7. How to design and implement EAM practices and services

You have to design and implement the services portfolio, involving different conceptual activities, including organisational activities and methodological activities.

8. How to execute change management

You have to convince people throughout all phases, and start the roll-out in pilot mode.

9. How to execute piloting and evaluation

Piloting is a way of testing your EAM approach in a relatively controlled environment.

10. How to roll-out and execute continuous improvement

Roll-out a successfull pilot on a broader scale and prepare for continuous improvement for a few years until the necessary shift has been achieved.

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