People, adoption and introduction of EAM - How can stakeholders be convinced to cooperate? - A methodological perspective
7 important questions on People, adoption and introduction of EAM - How can stakeholders be convinced to cooperate? - A methodological perspective
How can stakeholders be convinced to cooperate?
Via:
- Benefits
- Fun
- Incentives
- Information
- Management commitment
- Support
Benefits - how can EAM be made useful to people?
EAM should be made useful through:
- Stakeholders analysis
- Participatory development
- Quick wins
- Persuasive business case (e.g. facilitated by means of a Benefit Dependency Network (BDN)
How can EAM be made fun to apply?
Professionals like to learn, grow and improve their competencies. A good EAM methodology should be designed to support this:
- Experimentation and piloting;
- Lean and flexible methodology (avoid patronising professionals! EAM use should be fun and not irritating)
- Continuous improvement (take their advice seriously through a continuous improvement process)
- Adequate software support (attractive reports with usefull information)
- Training and certifications (of renowned institutions)
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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Incentives - how to reward people who apply EAM
People using EAM should be rewarded, not punished for not using EAM. Positive incentives include:
- Management by (EAM) objectives: agree upon EAM-related targets an couple them to bonuses
- EAM awards: award ground-breaking EA-related projects or departments at a company social event
Information - how to convince people that EAM is great
People should be convinced of the utility of EAM through:
- Multi-channel communication
- Multi-content communication
- Let external experts provide EAM information
- Tell success stories
Demonstrate authority through management commitment
Top management support for the EAM application is important, so:
- Let top executives talk about EAM;
- Use top executives to break resistance.
Provide all the support needed to apply EAM
EAM support should be effective, using:
- help desk (or limited phone number to call)
- training
- user groups and user conferences (exchange with peer group members)
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
