Guest lecture Lean/Six Sigma DAF - Article: Jacobs, B. W. (2015) - Performance effects of early and late Six Sigma adoptions - Six-Sigma adopting and timing
3 important questions on Guest lecture Lean/Six Sigma DAF - Article: Jacobs, B. W. (2015) - Performance effects of early and late Six Sigma adoptions - Six-Sigma adopting and timing
Define Six Sigma adoption
Schroeder et al define Six Sigma as:
- An organized, parallel - meso structure used to reduce variation in organizational processes by employing improvement specialists, a structured method and customer-oriented performance metrics with the aim of achieving strategic objectives.
- When implementing Six - Sigma companies customize it to their situation.
- Implementing Six- Sigma typically involves the creation of an authority structure, dispersed and specialized training efforts, and a cross- functional project execution hierarchy.
- Core elements include a structured method, a focus on variance reduction, and a combination of both general and specific performance metric oriented to customers.
Why do early adapters of innovation have first mover advantages?
Due to novelty and to the development of advanced capabilities. Institutional theory suggests that early adopters are more likely to adopt for efficiency reasons, rather than the normative, mimetic, and coercive pressures that often drive late adoption.
Why doe late adopters face fewer uncertainties about the utility and characteristics of an administrative innovation (such as Six - Sigma)?
Late adopters face fewer uncertainties as knowledge stocks grown over time from the documented decision and experiments of early adopters. Potential adopters can observe predecessors with similar traits, and assess the benefits of the practice. The more information they have about the practice, the better decisions they can make about implementation. Late adopters can use the experience of others, often captured in an existing knowledge infrastructure (e.g. consultants, literature), to design more efficient implementation processes, thus lowering implementation costs and maximizing positive impact of the practice.
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