Guest lecture Lean/Six Sigma DAF

7 important questions on Guest lecture Lean/Six Sigma DAF

PACCAR (DAF) is a lean organization and has its own PACCAR Production System (PPS). Which 8 characteristics are there?

1.Customer first
2.Standardized work: if you don’t have a standard, you don’t have a starting point to continuously improving
3.First time right
4.Continuous improvement: recognize waste and move it out
5.Usage based production
6.High quality
7.Safety
8.Low costs

Continuously improvement --> Deming circle (Plan, do, check and act). First standard, then make analysis how to plan, do, check and act how to improve the quality.

What are three important elements of DAF Six Sigma Program?

-Defect free suppliers: selection, monitoring, development
-Defect free products: capable product, capable process, software quality
-Containment improvement: benchmarking, methods, measures

Which steps are needed for Six Sigma supplier selection tool?

1. First, make a short list of suppliers;
2. Second, evaluate decision criteria:
(1. Quality, 2. Logistics, 3. Know- how, 4. Competitiveness, 5. Total cost, 6. After market approach)
3. Third, Define profile of selected supplier
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How is DAF executing Material cost excellence?

-Enhance the performance of DAF by systematically comparing our products and processes with those of the leading competitors
-Goal: create more value for the customer at lower material costs
-Process: bottom- up target gcosting with multi-disciplinary teams
-Disassemble, compare and analyse competitior products and generate ideas to save costs…

What is the mission statement of DAF according to the supply chain?

Manage on time industrialization of cost efficient supplier
processes and drive the global supply base towards zero
defects
at all PACCAR plants and the final customer.

DAF is using a 7 step problem solving method (LEAN). Give the 7 steps

Step 1: containment
Step 2: process before
Step 3: Quick fix
Step 4: root cause – fishbone diagram
Step 5: Error proofing score --> Technical VS behavioural
Step 6: Situation after
Step 7: Sustain --> update documentation & proof of effectiveness

Examples see lecture.

Operations managers needs to decide when to implement administrative innovations, like Six-Sigma, ISO9000 and Lean. This paper examines the operating performance effects of early versus late adoption of Six-Sigma process improvement. What do de empirical results show in this research?

Late adopters show significantly greater performance gains, which is moderated by certain environmental and structural characteristics of a firm.

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