Closed- loop supply chains - Article: Guide & Van Wassenhove: The evolution of Closed-Loop Supply Chain Research

3 important questions on Closed- loop supply chains - Article: Guide & Van Wassenhove: The evolution of Closed-Loop Supply Chain Research

Define Closed-loop supply chains (CLSC)

the design, control and operation of a system to maximize value creation over the entire life cycle of a product with dynamic recovery of value from different types and volumes of returns over time.

Product returns may occur for a variety of reasons over the product life cycle. What 2 reasons?

- Commercial returns: are products returned to the reseller by consumers within 30, 60 or 90 days after purchase.
- End-of-use returns: occur when a functional product is replaced by a technological upgrade.

What processes include product recovery activities?

1. Used- product acquisition
2. Reverse logistics
3. Product disposition (sort, test and grade)
4. Remanufacturing/ repairing
5. Remarketing

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