SAP TB1000 - service management
7 important questions on SAP TB1000 - service management
What does a service equipment tracks?
Where are service contracts based on? Name three types.
Serial number
Customer
Item group
What 2 settings do you need to make on the item master to automatically create a warranty contract when an item is delivered to a customer?
- Assign a contract template
- Set the item to be managed by serial numbers
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Which 2 areas in a service contract determine the deadlines in a service call for a technician to contact the customer?
- Response time
- Coverage hour
Which 2 settings do you need to make on the Inventory tab of General Settings to automatically generate an equpiment card when you deliver an item?
- Set serial numbers to be unique within a company database
- Select the checkbox for automatically creating equipment cards
Automatically created contracts are always based on a Customer Contract Template?
What is the purpose of an equipment card?
Recording service history for a serial numbered item
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
