SAP TB1000 - Sales

25 important questions on SAP TB1000 - Sales

What are the main documents used in the sales process?

Sales order, delivery and A/R invoice. Incoming payment in Banking module.

What master data must be entered into every sales document?

Business partner.

What is the purpose of managing customer groups?

Customer groups are a way to classify customers for pricing and reporting.When you run reports, you can run them by customer groups.This can allow you to see sales figures for different sectors.You can then sort data or make selections based on the groups.
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Which document in the sales process is the only mandatory document and why?

A/R invoice. Alone it can perform the funtions of sales order, delivery and the invoice.

What are the differences between a lead and a customer? How do you convert a lead into a customer?

Lead are used mostly in pre-sales, but can be used on a sales order. Once you move to a delivery, you must have a customer.

On which sales and purchasing documents can a lead be used?

Pre-sales and sales order. Purchase quotation and and purchase order.

On which sales and purchasing documents can a customer be used?

On documents with a possible accounting impact.

How are addresses handled on a business partner master? Can you set up multiple addresses? If so, how?

Customer and lead can have multiple adresses for shipping, billing and contact persons.

What default values can be set for business partners at the company level? At the business partner group level? In the payment terms?

Payment terms, payment methods and dunning terms.
Credit limits and pricelists.

What is the main purpose of a sales order? How does it affect inventory reporting?

Contain the basic information needed for placing the order, deleivering the goods and invoicing the customer. A sales order effects the available stock level (committed) but has no effect on accounting.

What are activities? How are they used? How can you learn of upcoming activities?

Activities document interactions with business partners such as  Phone calls, meetings, tasks and other contacts. You can set up one-time or a recurring activity.

How can activities be associated with specific sales documents?

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How can you set up a recurring activity?

Campaign wizard.

What does the committed quantity represent?

Increased by sales orders and reduced when the item is delivered.. Delivery also reduces in-stock quantity.

How does SAP Business One calculate item availability?


Available quantity is calculated as the in-stock quantity minus the committed quantity plus the ordered quantity.

Which options are available in Item Availability checks?

Standard and advanced (to promise) on SAP B1 HANA.

When can changes be made to a sales order? How can you block a sales order from changes?

Sales orders can be changed after posting as long as appropiate settings are made and the order is still open.

What is the main purpose of the Delivery?

A delivery records that goods have been shipped. This document is also sometimes referred to as a packing slip or delivery note.

How does a delivery affect inventory and accounting? What causes accounting postings to occur or not for a delivery?


Adding a delivery reduces the actual inventory levels. When you post a delivery, the corresponding goods issue is also posted.

The goods leave the warehouse, inventory quantities are reduced, and, if you are running perpetual inventory, the relevant inventory changes are posted to accounting:

cost acc .       $           
@ stock acc       $     

Goods sold = cost acc

If the delivery is based on a sales order, the committed quantity from that order will also be reduced.

When a delivery is saved for an item which is controlled by the moving average method, what accounting postings are made?


The journal entries made in a perpetual inventory system for inventory items. The delivery creates a journal entry associated with the sale of goods and the reduction in inventory value.

cost acc    100                
@ stock acc    100

Note: the stock quantity is affected whether or not you are using perpetual inventory.

What is the main purpose of the A/R Invoice? How does it affect inventory and accounting? Which accounts are debited and credited for an item controlled by moving average?


An A/R invoice is a request for payment. Posting an A/R invoice records the revenue in the profit and loss statement.

cost acc    100                
@stock acc     100    

customer   500 
@sales revenu 500

Why should you always reference the delivery document when you create an invoice for a delivered item?

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What is the document generation wizard and how is it used?


The Document Generation Wizard performs batch processing of sales documents.For example, it can be automate invoice processing.

What options are available if a customer returns an item and asks for a replacement? How are these options controlled in configuration?

  1. Reopen the related sales order for redelivery (configuration in document settings)
  2. Negative rows. Using negative rows you can make corrections directly in a marketing document without a using a separate credit memo.

What controls whether a stock posting is made in a correction document?

Using the A/R credit memo and selction of checkbox without Qty posting.

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