Step 4: Design Supportive Information - Providing SAPs and Domain Models

5 important questions on Step 4: Design Supportive Information - Providing SAPs and Domain Models

What is meant by Tacit knowledge?

Implicit knowlegde, a cognitive schema that is so automated, one does not know where it came from anymore

What are the methods for presenting conceptual models when you want to highlight subordinate kind-of or part-of relations?

  1. Analyze a particular idea into smaller ideas
  2. Provide a description of a particular idea in its main features or characteristics
  3. Present a more general idea or organizing framework for a set of similar ideas

What are the methods for presenting conceptual models when you want to highligt location relations?

  1. Explain the relative location of elements in time or space
  2. Rearrange elements and predict effects
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What are the methods for presenting conceptual models when you want to highlight cause-effect or natural-process relations?

  1. Make a prediction of future states
  2. Explain a particular state of affairs

What is the relation that goes with structural models?

Location relation

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